(610) 432-8070Family-owned in Allentown since 1988

Family-Owned in Allentown Since 1988

ICS Heating & Air Conditioning has repaired and installed heating and cooling systems in the Lehigh Valley since 1988.

Our story

Tom Howard, Joan Howard and John Heckenberger started ICS Heating & Air Conditioning in Allentown in 1988. They built the company on three principles: access and peace of mind, quality equipment and workmanship, and transparent, competitive pricing.

In 2025, Josh Howard, Tom and Joan's son, took ownership with Dave Sandt and Mike Wasilkowski, two long-time members of the ICS team. They run ICS on the same principles and keep improving how we serve our customers.

ICS stands for Indoor Comfort Specialists, the name on our vans. Our office is on W Fairmont St in Allentown's West End, and our technicians work in homes and businesses across Lehigh and Northampton counties.

Credentials and awards

  • Bryant Factory Authorized DealerFactory-trained, NATE-certified technicians
  • BBB A+ ratingAccredited business since 2000
  • Nextdoor Neighborhood Fave2020, 2022, 2023 and 2025
  • PA HIC #PA046041Pennsylvania home improvement contractor
How ICS has worked since 1988

Our three founding principles

Tom Howard, Joan Howard and John Heckenberger built ICS on three principles.

Access and peace of mind

Same-day service, 24/7 emergency repair for existing customers, and open communication with the owners. You can always reach the people who run ICS.

Quality equipment and workmanship

We install equipment and materials built to last, starting with Bryant systems. As a Bryant Factory Authorized Dealer, ICS employs NATE-certified technicians who train with the manufacturer.

Transparent, competitive pricing

You get the price before the work starts. If a repair or an upgrade would help, the technician explains why and what it costs. Our air quality prices are published on this site.

Meet the owners

ICS is owned by Josh Howard, Dave Sandt and Mike Wasilkowski. Josh is Tom and Joan Howard's son. Dave and Mike were long-time members of the ICS team before they became owners.

Open communication with the owners is one of the principles ICS was founded on. To reach Josh, Dave or Mike, call the office at (610) 432-8070.

Amy Morgan2 reviewsG
★★★★★November 2025

“ICS has been my go to for anything HVAC for 20 years.”

Daniel Ramsdell7 reviews · 1 photoG
★★★★★November 2025

“Have been using ICS for more than 30 year to install and maintain our residential heating and cooling systems. Excellent service & communication. Highly recommend”

William StanleyLocal Guide · 4 reviews · 2 photosG
★★★★★October 2016

“I worked for PP&L and we recommended them all the time because we knew the customer would be satisfied the first time and never call us back. They were great then and even better now”

LKLocal Guide · 76 reviews · 47 photosG
★★★★★July 2026

“They sent a couple techs out this morning. They identified and fixed the problem and saved us from a sweltering day and gave us relief from the terrible heat!”

Jennifer Roscher3 reviewsG
★★★★★November 2025

“Prices are reasonable and they won’t try to “upsell” you on anything you don’t need, which is always appreciated.”

Jodi Eslinger1 reviewG
★★★★★November 2025

“Their pricing is very reasonable and their technicians are very professional and courteous.”

Joshua Edelman22 reviews · 25 photosG
★★★★★April 2026

“Instead of upselling me on a brand new air conditioner like the other heating and cooling companies tried to do, he performed an honest capacitor replacement and had my AC running like new within an hour of diagnosis.”

Lauren Coker8 reviews · 5 photosG
★★★★★November 2025

“Their pricing is fair, and I always feel confident that they’re giving me honest recommendations and taking the best care of my home.”

Michael Schrey4 reviewsG
★★★★★November 2025

“The price was very reasonable and the workers professionalism and friendliness was spectacular.”

Keith BendelLocal Guide · 11 reviewsG
★★★★★November 2025

“Installed my boiler and made sure everything works well. Dave came to service my system and was quick and knowledgeable.”

Matthew Rohrbach1 reviewG
★★★★★November 2025

“Had my water heater replaced by ICS. Great customer service, communication, and absolute professional work all around.”

Michael Harden12 reviewsG
★★★★★November 2025

“The entire team was knowledgeable, thorough in their explanations, and maintained a clean workspace throughout the project. They also removed the oil tank efficiently and without any odor.”

Frequently asked questions

What does ICS stand for?
Indoor Comfort Specialists. The full name is on our vans.
Who owns ICS Heating & Air Conditioning?
Josh Howard, Dave Sandt and Mike Wasilkowski have owned ICS since 2025. Tom Howard, Joan Howard and John Heckenberger founded the company in 1988.
Is ICS a registered contractor?
Yes. ICS is a registered Pennsylvania home improvement contractor, PA HIC #PA046041.
Where is ICS located?
Our office is at 1732 W Fairmont St, Allentown, PA 18104. Our technicians come to you across Lehigh and Northampton counties. See service areas.
Is ICS hiring?
Yes. We're hiring HVAC installers and service technicians. See careers.

Request service

What do you need?

No heat or no cooling right now? Call (610) 432-8070.

Schedule service with ICS

Call the office at (610) 432-8070 or send a request online.

1732 W Fairmont StAllentown, PA 18104
Get directions
Office hoursMonday to Friday: 9 AM to 4 PMSaturday and Sunday: Closed
EmergenciesExisting customers can reach our answering service 24/7 for emergency repairs.

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