Access and peace of mind
Same-day service, 24/7 emergency repair for existing customers, and open communication with the owners. You can always reach the people who run ICS.
ICS Heating & Air Conditioning has repaired and installed heating and cooling systems in the Lehigh Valley since 1988.
Tom Howard, Joan Howard and John Heckenberger started ICS Heating & Air Conditioning in Allentown in 1988. They built the company on three principles: access and peace of mind, quality equipment and workmanship, and transparent, competitive pricing.
In 2025, Josh Howard, Tom and Joan's son, took ownership with Dave Sandt and Mike Wasilkowski, two long-time members of the ICS team. They run ICS on the same principles and keep improving how we serve our customers.
ICS stands for Indoor Comfort Specialists, the name on our vans. Our office is on W Fairmont St in Allentown's West End, and our technicians work in homes and businesses across Lehigh and Northampton counties.
Tom Howard, Joan Howard and John Heckenberger built ICS on three principles.
Same-day service, 24/7 emergency repair for existing customers, and open communication with the owners. You can always reach the people who run ICS.
We install equipment and materials built to last, starting with Bryant systems. As a Bryant Factory Authorized Dealer, ICS employs NATE-certified technicians who train with the manufacturer.
You get the price before the work starts. If a repair or an upgrade would help, the technician explains why and what it costs. Our air quality prices are published on this site.
ICS is owned by Josh Howard, Dave Sandt and Mike Wasilkowski. Josh is Tom and Joan Howard's son. Dave and Mike were long-time members of the ICS team before they became owners.
Open communication with the owners is one of the principles ICS was founded on. To reach Josh, Dave or Mike, call the office at (610) 432-8070.
“ICS has been my go to for anything HVAC for 20 years.”
“Have been using ICS for more than 30 year to install and maintain our residential heating and cooling systems. Excellent service & communication. Highly recommend”
“I worked for PP&L and we recommended them all the time because we knew the customer would be satisfied the first time and never call us back. They were great then and even better now”
“They sent a couple techs out this morning. They identified and fixed the problem and saved us from a sweltering day and gave us relief from the terrible heat!”
“Prices are reasonable and they won’t try to “upsell” you on anything you don’t need, which is always appreciated.”
“Their pricing is very reasonable and their technicians are very professional and courteous.”
“Instead of upselling me on a brand new air conditioner like the other heating and cooling companies tried to do, he performed an honest capacitor replacement and had my AC running like new within an hour of diagnosis.”
“Their pricing is fair, and I always feel confident that they’re giving me honest recommendations and taking the best care of my home.”
“The price was very reasonable and the workers professionalism and friendliness was spectacular.”
“Installed my boiler and made sure everything works well. Dave came to service my system and was quick and knowledgeable.”
“Had my water heater replaced by ICS. Great customer service, communication, and absolute professional work all around.”
“The entire team was knowledgeable, thorough in their explanations, and maintained a clean workspace throughout the project. They also removed the oil tank efficiently and without any odor.”
Call the office at (610) 432-8070 or send a request online.